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Family Hanoi Hotel, Hanoi

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From60US$ /night
Check-in
25Mar2025Select date
Check-out
26Mar2025Select date
Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

39C Hang Hanh, Hoan Kiem, Hanoi, Vietnam

Family Hanoi Hotel is a boutique accommodation located in the heart of Hoan Kiem, a bustling area known for its rich cultural heritage. The hotel is positioned a minute's walk from the iconic Hoan Kiem Lake, often referred to as the Heart of Hanoi Old Quarter. It offers a blend of modern amenities in a traditional setting, making it suitable for families and travelers looking to explore the area.

Location

Conveniently located in Hoan Kiem, the hotel provides easy access to major attractions like Thang Long Water Puppet Theatre and the Statue of King Ly Thai To. Public transportation options are readily available, making it simple for guests to navigate the historic city and beyond.

Rooms

The hotel features various room types, including family rooms and balcony rooms. All accommodations are equipped with air conditioning, flat-screen TVs, and en-suite bathrooms with walk-in showers. Guests can enjoy city views from selected rooms, providing a pleasant glimpse of the vibrant surroundings.

Eat & Drink

Family Hanoi Hotel offers buffet breakfast options with a range of Western and Vietnamese dishes. The on-site restaurant serves a selection of local and international cuisine throughout the day. Guests can also enjoy nearby eateries offering traditional street food and casual dining experiences.

Leisure & Business

The hotel includes a tour desk that organizes excursions to local attractions, ensuring guests can maximize their experience in Hanoi. Business travelers will also find essential facilities to support their needs. Leisure activities around the hotel include exploring the historical sites and natural landscapes.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Deluxe Double or Twin Room Balcony
Max:
2 persons
30 m² 
Bed options:
1 King-size bed
City view
Shower
Heating
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Double or Twin Room View
Max:
2 persons
25 m² 
Bed options:
1 King-size bed
City view
Shower
Heating
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Family Room Balcony
Max:
4 persons
32 m² 
Bed options:
1 King-size bed
City view
Shower
Heating
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Getting around

A list of all available modes of transport

City Centre
Hanoi300 m
Airports
Noi Bai International (HAN) 27.0 km
Cat Bi International (HPH) 118.2 km
Train
Ha Noi Railway station 1.3 km

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

General

  • Non-smoking rooms
  • Wi-Fi
  • No parking
  • Safe deposit box
  • 24-hour reception
  • VIP check-in/ -out
  • Express check-in/ -out
  • No pets allowed
  • 24-hour security
  • Luggage storage
  • Locker room
  • Lift
  • Currency exchange
  • Smoke detectors
  • Fire extinguishers
  • Key access

Guest Parking

  • Electric kettle

Services

  • Paid shuttle service
  • Room service
  • Housekeeping
  • Car hire
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Grocery shopping service
  • Welcome drink
  • Happy hour

Dining

  • Restaurant
  • Snack bar

Business

  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Cots
  • Playpen
  • Baby pushchair

Spa & Leisure

  • Entertainment
  • Leisure/ TV room

Room features

  • Air conditioning
  • Heating
  • Mini-bar
  • Sitting area
  • Dressing area
  • Terrace
  • Tea and coffee facilities
  • Ironing facilities

Bathroom

  • Free toiletries

Self-catering

  • Electric kettle

Media

  • Flat-screen TV
  • CD player
  • AM/FM alarm clock
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Location

39C Hang Hanh, Hoan Kiem, Hanoi, Vietnam
Map view
39C Hang Hanh, Hoan Kiem, Hanoi, Vietnam
Nearby
Museum
Hoa Lo Prison
220 m
Church
Saint Joseph Cathedral
220 m
Dinh Tien Hoang St.
Temple of the Jade Mountain
220 m
Library
Hoan Kiem Lake
220 m
Hang Duong
Hanoi Night Market
220 m
Lake of the Restored Sword
220 m
Theatre
Thang Long Water Puppet Theatre
220 m
87 Ma May Street Hoan Kiem District
Ancient House
220 m
75 Dinh Tien Hoang Street
Post Office Ha Noi
220 m
Restaurants
New Day Restaurant
720 m
72 Ma May Hoan Kiem
Hong Hoai's Restaurant
640 m
20 Bat Dan Hang Bo
Bun Bo Nam Bo
710 m
67 Hang Dieu
Pho Bo Mau Dich
110 m
01 Bao Khanh
Cafe Pho Co
230 m
11 Hang Gai (4th floor) Access through a silk shop on street frontage
Old Street Cafe & Restaurant
70 m
12 Hang Hanh Street Argh Argh Argh

Reviews and Ratings

Feedback from previous guests about their experience.
86%
liked the hotel and would stay again
Great location
Friendly staff
Limited breakfast options
Wi-Fi access issues
8.6/10
Great
Rooms
8.5
Location
9.9
Service
8.3
Dining
5.8
Guest reviews
8.6/10
based on 40 reviews
9.1
9.1/10based on 240 reviews
Donald
United States, January  2025
8.4/10

I had a great experience at this hotel, which is conveniently located in the heart of the Old Quarter. The rooms are spacious and comfortable, and the staff was incredibly friendly. However, while the dining options were nice, I'd have loved a wider breakfast selection. The hotel is also great value for money, but I found the Wi-Fi access a bit limited.

Rooms
9.0
The rooms were spacious and comfortable, with a lovely balcony to relax on.
Service
9.0
The staff was incredibly friendly and helpful throughout my stay.
Location
10.0
Situated right in the center of the Old Quarter, it was easy to explore the city from here.
Dining
7.0
The dining experience was nice, but I wish there were more breakfast options available.
Facilities
8.0
Facilities were well-kept, and I enjoyed the pool area, which was a nice spot to unwind.
Great location
Limited breakfast options
Geoffrey
United Kingdom, December  2024
9.6/10

I had a wonderful stay at this hotel! The location was absolutely perfect, right in the center of the old city, making it easy to explore. The rooms were clean and comfortable, featuring a nice little balcony with great views. The service was friendly, but the dining options left something to be desired. Overall, it’s good value for money, though I wish the breakfast could have been better.

Rooms
9.0
The rooms were clean and comfortable, with a nice little balcony to relax on.
Service
7.0
The staff was friendly and attentive, but the overall service could have been improved a bit.
Location
10.0
The hotel is perfectly situated in the center of the old city, making it convenient to visit many places.
Dining
5.0
The dining experience, unfortunately, was not ideal as the breakfast options were quite limited.
Facilities
6.0
The basic facilities were adequate, but nothing stood out during my stay.
William
United States, December  2024
9.2/10

I had a lovely stay at this hotel, which boasts a great location in the heart of the old quarter. The rooms were spacious and exactly as depicted in the pictures, featuring two large beds for comfort. The staff were friendly and attentive, making the experience even better. However, the dining options could use a bit of variety to enhance the breakfast experience, and the Wi-Fi was not included in the price, which was a bit disappointing.

Rooms
9.0
The rooms were spacious and exactly like in the pictures, with two very comfortable double beds and air conditioning.
Service
8.0
The staff were incredibly friendly and helpful throughout my stay.
Location
10.0
The hotel is in a fantastic spot, right in the center of the old city, making it easy to explore many attractions.
Dining
6.0
Breakfast was included, but I found the options to be a bit limited and not very exciting.
Facilities
7.0
The hotel facilities were good, but nothing stood out as exceptional during my stay.
Emerson
United Kingdom, December  2024
7.4/10

The hotel has a great location in the center of the old city, making it convenient for exploring. My room was exactly like the pictures with a small balcony, adding a nice touch. The staff were friendly and welcoming, but the dining options left a bit to be desired. Overall, it’s a good value for money, just keep in mind the breakfast could use some improvement.

Rooms
8.0
My room was exactly like the pictures with a small but adequate balcony.
Service
8.0
The staff was friendly and attentive, making my stay enjoyable.
Location
9.0
The hotel is in the center of the old city, which is perfect for starting my adventures.
Dining
5.0
The dining experience could have been better; the breakfast options were somewhat limited.
Facilities
7.0
The hotel had good amenities, though nothing felt particularly luxurious.
Michael
United Kingdom, December  2024
7.8/10

I really enjoyed my stay at this hotel, which is perfectly located in the heart of the old quarter. The rooms were clean, comfortable, and had a lovely small balcony. The staff was friendly and very helpful, which made my experience even better. However, the breakfast could use some improvement, and the Wi-Fi wasn’t great. Overall, it's a good value for money considering the location.

Rooms
8.0
The rooms were clean and comfortable, with a nice small balcony that offered a pleasant view of the front lane.
Service
9.0
The staff was incredibly friendly and provided assistance whenever needed.
Location
10.0
The hotel is in a small quiet alley right in the center of the old city, making it easy to explore everything Hanoi has to offer.
Dining
5.0
Breakfast was included, but the options were quite limited, which was a bit disappointing.
Facilities
7.0
The hotel had decent facilities, but nothing overly impressive.
Joe
United States, December  2024
8.8/10

This hotel is a gem, tucked away in a quiet alley yet right in the middle of the old quarter. The rooms are spacious and clean, making for a comfortable stay. The staff was incredibly friendly and helpful throughout my trip. However, I did find the dining options a bit lacking, particularly during breakfast. Overall, it offers great value for money, but the limited menu was a letdown.

Rooms
9.0
The rooms were spacious, clean, and comfortable, with a nice balcony and air conditioning.
Service
9.0
The staff was very friendly and attentive, providing great service.
Location
10.0
The hotel is ideally located in a small, quiet alley, making it easy to explore the old quarter and beyond.
Dining
5.0
The breakfast options were somewhat limited, which was disappointing.
Facilities
7.0
The overall facilities were nice, but nothing stood out as exceptional.
Clean rooms
Limited dining options
Mark
United Kingdom, December  2024
9.4/10

I had a wonderful time at the hotel! It’s located right in the center of the old city, which made it so easy to explore nearby attractions. The room was comfortable and had a nice little balcony. The service was friendly, but the Wi-Fi was a bit spotty. Overall, great value for money in a fantastic location!

Rooms
8.0
The room was comfortable and included a nice little balcony, which was a great spot to relax.
Service
7.0
The staff was friendly and quite accommodating, although the Wi-Fi didn’t work perfectly during my stay.
Location
10.0
Perfectly situated in the center of the old city, it was easy to walk to all the attractions.
Dining
Facilities
7.0
The amenities were decent, but nothing particularly luxurious stood out.
Reggie
United States, December  2024
8.8/10

I had a pleasant stay at this hotel, with wonderful, clean rooms and super friendly staff. The location is fantastic, right in the heart of the city, making it easy to explore. However, the dining options were somewhat limited, and the value for money could be better. Overall, it was a comfortable experience, but there are a few areas that could use improvement.

Rooms
8.0
The rooms were clean and exactly as shown in the pictures. I loved the small but adequate balcony that provided a nice view.
Service
9.0
The staff was really friendly and attentive, which made my stay much more enjoyable.
Location
10.0
The hotel is in a great location, right in the center of the city, making it easy to visit many attractions.
Dining
6.0
The dining options were decent, but I would have loved to see a bit more variety.
Facilities
7.0
The hotel offered good amenities, but there were no standout facilities that impressed me.
Victor
United Kingdom, December  2024
9.8/10

The hotel has a great location, tucked away in a quiet alley of the old quarter, making it easy to explore the area. The rooms were spacious and equipped with comfortable double beds and a nice balcony. However, the service could be improved, and I felt that the dining options were somewhat limited. Overall, it’s good value for money considering the amenities and cleanliness.

Rooms
9.0
I really enjoyed the rooms; they were spacious with two very comfortable double beds and a lovely small balcony overlooking the front lane.
Service
7.0
While the service was friendly, I found it a bit lacking in attentiveness, which could definitely be improved.
Location
10.0
The location was absolutely perfect, right in the center of the old city, close to everything yet quiet and relaxing.
Dining
6.0
The dining options were decent, but I wish there were more variety in the breakfast selections.
Facilities
8.0
The hotel had nice amenities that added to the comfort of my stay, including a clean pool area.
Vincent
United States, December  2024
7.8/10

I had a really nice stay at this hotel which boasts a splendid location right in the heart of the old city. The rooms were quite comfortable and clean, making it a pleasant experience overall. The staff were friendly and helpful. However, the dining options could have been better, especially during breakfast, which lacked variety. All in all, it's a good value for money, although the limited dining options were a bit of a letdown.

Rooms
8.0
The rooms were clean and comfortable, and I appreciated the small but adequate balcony.
Service
9.0
The service was friendly and attentive, making me feel welcomed throughout my stay.
Location
10.0
The hotel is perfectly situated in the old quarter, making it a breeze to explore many places.
Dining
5.0
While the dining experience was nice, I found the breakfast options to be somewhat limited.
Facilities
7.0
The amenities were decent, providing all the basics, but nothing overly luxurious.
Corey
United States, November  2024
8.6/10

The hotel is in a fantastic location, right in the heart of the old quarter, making it easy to explore. The rooms are exactly as pictured – clean, spacious, and equipped with balconies that offer lovely views. The staff is super friendly and helpful, but the breakfast options were a bit limited. Overall, it’s a great value for money considering the amenities and location.

Rooms
9.0
The rooms were exactly like in the pictures, spacious and clean, with a balcony that provided a lovely view.
Service
9.0
The staff was incredibly friendly and always ready to help.
Location
10.0
The hotel is located right in the old quarter, which made it convenient for visiting many attractions.
Dining
6.0
While the quality was good, I found the breakfast options to be quite limited.
Facilities
8.0
There were nice amenities available, making the stay comfortable and enjoyable.
Georgia
United Kingdom, November  2024
9.0/10

The hotel boasts a fantastic location right in the bustling old city, which makes it super convenient for exploring. My room was clean and comfortable, although a bit smaller than I expected. The staff were friendly and always willing to help, but I found the dining options a bit limited. Overall, I felt the hotel offered good value for money, despite a few minor drawbacks.

Rooms
8.0
The room was clean and came with a small but adequate balcony, just like in the pictures.
Service
8.0
The service was friendly and helpful, enhancing the overall experience.
Location
10.0
The location is right in the heart of the old city, making it easy to walk to many attractions without needing a cab.
Dining
6.0
While breakfast was included, the options felt a bit limited to me.
Facilities
7.0
The hotel had decent facilities, but nothing particularly stood out.
Isabella
United Kingdom, November  2024
8.6/10

My stay at this hotel was quite pleasant! The location was perfect, right in the heart of the old quarter and very close to Hoan Kiem Lake, which made it easy to explore. The room was spacious and comfortable with two cozy double beds and good air conditioning. The breakfast offered a variety of options. However, the service could have been a bit more prompt at times, which was a slight downside.

Rooms
9.0
The room was spacious and comfortable, featuring two cozy double beds and efficient air conditioning.
Service
7.0
While the staff was friendly, the service took longer than expected on a couple of occasions.
Location
10.0
The hotel is in a great location, right in the center of the old city near Hoan Kiem Lake.
Dining
8.0
The breakfast was included and offered a nice variety of Chinese dishes, which I enjoyed.
Facilities
7.0
The hotel had good facilities, but I found myself wishing for a bit more in terms of amenities.
Bob
United States, November  2024
9.6/10

I had a pleasant stay at this hotel, which was conveniently located in the heart of the city, making it easy to explore nearby attractions. The rooms were clean and had small balconies that offered a nice view of the quiet street below. The staff was friendly and helpful, but the dining options left a bit to be desired. Overall, it provides good value for money, especially considering its central location.

Rooms
8.0
The rooms were clean and comfortable, featuring small balconies that overlooked the front lane.
Service
9.0
The service was friendly, and the staff was always willing to assist with any requests.
Location
10.0
The hotel is perfectly situated in the center of the old city, making it easy to start exploring.
Dining
5.0
The dining experience wasn't the best, with limited breakfast options and a lack of variety.
Facilities
7.0
The facilities were decent, but nothing exceptional stood out during my stay.
Bryan
United Kingdom, November  2024
8.4/10

I had a lovely stay at this hotel, which is perfectly located in a quiet alley right in the old quarter. The rooms were clean and cozy, making for a comfortable retreat after a day of exploring. The service was friendly, but I felt there could have been more dining options available. Overall, I found it to be great value for money given the location and the quality of the accommodations.

Rooms
8.0
The rooms were clean, comfortable, and had a small but adequate balcony.
Service
9.0
The staff was incredibly friendly and helpful, adding to my overall experience.
Location
10.0
The hotel is in a great spot, nestled in a small quiet alley in the old quarter, making it easy to explore.
Dining
6.0
The dining options were a little limited, which was somewhat disappointing for someone looking for variety.
Facilities
7.0
While the facilities were nice, I felt like there could be more amenities to enhance the experience.
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Rooms and Guests2 Guests, 1 Room